Shipping & Returns
Shipping Policy
Most orders ship within 1-2 weeks
Product will ship USPS ground advantage.
For bulk(over 10) or fleet orders shipping costs will be agreed upon between us and buyer.
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​Delivery dates are not guaranteed. We are not responsible for delays in transit once packages have left our facility and are in the care of USPS.
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Blue Valor Innovations is not responsible for stolen, lost, or damaged packages that are the fault of the carrier. We will assist you with filing appropriate claims to hold USPS responsible for the lost or damaged items.
Returns
**30-Day Return Policy**
At Blue Valor Innovations, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your purchase, we're here to help with our 30-day return policy.
**Eligibility Criteria:**
- To be eligible for a return, your item must be unused and in the same condition that you received it or damaged on arrival. It must also be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
**Process:**
To initiate a return, please follow these steps:
1. Contact our customer support team within 30 days of receiving your purchase, providing details of the item and the reason for the return.
2. Our team will guide you through the return process, including providing you with a return authorization and shipping instructions.
3. Pack the item securely in its original packaging and ship it back to us according to the provided instructions.
4. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
5. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
**Return Shipping:**
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
**Contact Information:**
If you have any questions about our return policy, please contact us at [your contact information].
**Policy Updates:**
This return policy is subject to change without notice. Please review this policy periodically for any changes.
Thank you for shopping with us. We appreciate your business and look forward to serving you again in the future.